How to Correct or Change Passenger Names

Made a typo or need to correct a passenger name? You can update passenger details directly from the My Trip page — no need to contact support. Here's how it works and what to keep in mind.

How do I change a passenger name?

1. Go to bookingduo.com/my-trip and log in with your last name and booking reference.
2. Find the passenger you want to update.
3. Click the Edit button (pencil icon) next to their name.
4. Update the first name, last name, or date of birth.
5. Click Save.

The change takes effect immediately. You will see a confirmation message on the page.

How many times can I edit a passenger's name?

Each passenger can be edited a maximum of 2 times. The number of remaining edits is shown next to each passenger on the My Trip page. Once both edits have been used, no further changes can be made through My Trip.

If you have used all your edits and still need a correction, please contact us at support@bookingduo.com.

What are the name format rules?

Passenger names must follow international airline standards (IATA):

• English letters only (A–Z). Names are stored in uppercase.
• Spaces, hyphens, and apostrophes are allowed (e.g. O'BRIEN, SANCHEZ-LOPEZ).
• Each name must be between 2 and 50 characters.
• Names must match your passport or travel document exactly.

What happens to accented characters?

Accented characters are automatically converted to their closest English equivalent. This is standard practice for airline ticketing. For example:

• Müller → MULLER
• José → JOSE
• François → FRANCOIS
• Søren → SOREN

You do not need to convert accented characters yourself — the system handles this automatically during booking and when editing names.

Can I change the date of birth?

Yes, you can correct the date of birth from the My Trip page. However, the change is not allowed if it would change the passenger type:

• Adult — 12 years or older at the time of departure
• Child — 2 to 11 years old
• Infant — under 2 years old

For example, you cannot change an adult's date of birth to one that would make them a child on the departure date. This is because different passenger types have different fare rules.

Why is the Edit button not showing?

The Edit button may not appear if:

• You have already used both available edits for that passenger.
• The booking has been cancelled.

Tips to avoid name errors

• Always enter names exactly as they appear on the passport or travel document you will use for the trip.
• Double-check spelling before completing your booking — especially for names with hyphens or multiple parts.
• Remember that accented characters (é, ñ, ü, ø) are automatically converted to English letters, so the name on your ticket may look slightly different from your passport — this is normal and accepted by airlines.

Quick summary:

• Edit names on My Trip (bookingduo.com/my-trip) — up to 2 edits per passenger.
• Names must use English letters (A–Z), spaces, hyphens, or apostrophes.
• Accented characters are converted automatically.
• Date of birth changes must not alter the passenger type.
• Need help? Submit a support request.