Alex Steiner
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Articles
Recent activity by Alex Steiner-
Why Can We Offer Tickets with 25% Discount?
BookingDuo is an accredited online travel agency (a trading name of Wego Travel Group Inc.) specializing in comparing and booking cheap flights to destinations worldwide, with a strong focus on rou...
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Understanding Airport Codes and City Codes in Flight Search Results
When searching for flights, you will often see three-letter codes instead of full airport or city names. These are known as airport codes and city codes, and they are always shown in flight search ...
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When Will I Receive My Airline Tickets?
In most cases, airline tickets are issued within 5 to 15 minutes after your booking is completed and payment is confirmed.You will receive your booking confirmation email with the reference number ...
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How do I add checked baggage to my booking?
Most economy class tickets do not include checked baggage. In this case, you will need to add it.To add checked baggage, please tick the checkbox as shown on the screenshot below. The checkbox is l...
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After I make a booking, can the price of the booking change?
No, the price of your booking will not change after you make the booking. The price you see on the website during search or at checkout is the final price you pay. Key points to know: The display...
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Can I cancel airline tickets and get a full refund?
Yes — for all bookings made directly on our website, airline tickets are fully refundable and can be cancelled free of charge (no cancellation fees from BookingDuo) if you request the cancellation ...
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Why Do I Get a 3% Discount When Paying by Bank Transfer?
If you noticed that paying by bank transfer gives you a 3% discount, you’re absolutely right. Below we explain how this works and why bank transfer payments are cheaper compared to credit card paym...
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When Will I Receive My Refund?
All refunds are processed within 30 calendar days.The 30-day period starts from the date the airline ticket is cancelled, regardless of: The reason for the cancellation Whether the cancellation was...
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Why Was My Credit Card Declined?
In nearly all cases, the decline comes from your card issuer (bank or provider), not BookingDuo. We use secure, standard payment gateways.Common reasons & quick fixes Credit/debit limit reachedTic...
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EU Regulation (EC) No 261/2004 - Airline Cancellations, Delays and Passenger Rights
📌 1. When do EU passenger rights apply? EU rules apply if: Your flight departs from an EU airport (all carriers), or Your flight arrives in the EU on an EU airline.They also apply to flights within...