An invoice is generated automatically for every booking on BookingDuo. You can view and download it as a PDF at any time while your booking is active.
Where can I find my invoice?
You can access your invoice from two places:
- My Trip page — log in at bookingduo.com/my-trip and click "Download Invoice".
- Payment page — the invoice link is also available during the payment step of your booking.
The invoice opens as a PDF in a new browser tab. You can save it to your device or print it directly from there.
What does the invoice include?
Your invoice contains a complete summary of your booking:
- Invoice number — a unique reference starting with "INV-"
- Booking reference
- Date issued
- Passenger names and fare class (Economy, Business, etc.)
- Flight details — routes, flight numbers, and travel dates
- Price breakdown — base fare, any discounts, and total amount due
- Payment status — "Paid" or "Unpaid"
What does "Unpaid" mean on my invoice?
If you paid by bank transfer, your invoice will initially show an "Unpaid" status. This is normal — it simply means we are waiting for your bank transfer to arrive and be verified.
Once the payment is confirmed (typically 1–3 working days), the invoice status will automatically update to "Paid" and you will receive a confirmation email.
Does the invoice show the bank transfer discount?
Yes. If you chose bank transfer as your payment method, the invoice shows the 3% discounted total, clearly labelled as "Total (-3%)".
Can I use the invoice for expense reporting?
Yes. The invoice is a PDF document that includes all the details typically required for business expense reporting: invoice number, date, passenger names, flight details, and full price breakdown. You can save or print it directly from your browser.
When is the invoice available?
The invoice is available immediately after you submit your booking — even before payment is completed. This means you can download it during the payment step or at any time from My Trip.
Can I get an updated invoice after payment?
You don't need to request a new invoice. The same invoice URL automatically reflects the current payment status. If your invoice showed "Unpaid" when you first downloaded it, simply access it again after payment confirmation — it will now show "Paid".
Quick summary:
- Access your invoice from My Trip or the payment page.
- It is a PDF document you can save or print.
- Bank transfer bookings show "Unpaid" until the transfer is verified — then it updates to "Paid" automatically.
- The invoice is available immediately after booking.
- Need help? Submit a support request.
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