How to Complete Your Bank Transfer Payment

Paying by bank transfer is easy and saves you 3% on your total booking price. Here's everything you need to know to complete your payment smoothly.

How does bank transfer payment work?

1. Complete your booking on bookingduo.com and select Bank Transfer as your payment method.
2. You'll see your unique bank transfer details: IBAN, BIC, amount, and a 6-character payment description.
3. Transfer the exact amount using your banking app or online banking.
4. Upload proof of your transfer (screenshot or PDF) on the payment page.
5. We verify your payment within 15–30 minutes, and your booking is confirmed.

What bank details will I need?

After selecting bank transfer, the payment page displays all the details you need:

• Recipient name — the name of the account holder
• IBAN — International Bank Account Number (e.g. GB29 NWBK 6016 1331 9268 19)
• BIC/SWIFT — the bank identifier code (e.g. NWBKGB2L)
• Amount — the discounted total (original price minus 3%)
• Payment description — a unique 6-character code for your booking (e.g. 482916)

You can copy each field directly from the payment page to avoid typing errors.

Where do I enter the payment description?

Your payment page shows a unique 6-character code (e.g. 482916). This code is essential for us to match your payment to your booking — it acts as the purpose of payment.

When making the transfer:

• Enter only this 6-character code in the payment description field of your bank app — sometimes labelled purpose of payment, description, memo, or message.
• Do not add your name, booking details, or any other text — just the 6-character code.
• If your bank app also shows a separate "Reference" field, leave it empty. The code belongs in the description/purpose field, not in a structured reference field.

If the code is missing, in the wrong field, or incorrect, verifying your payment may take longer.

How do I upload proof of payment?

After making the transfer, upload a screenshot or document as proof:

• Accepted formats: PNG, JPG, WEBP, HEIC, or PDF
• Maximum file size: 10 MB
• You can drag and drop the file or click to browse

Then click "I have completed the bank transfer" to submit. You'll receive a confirmation email at the address associated with your booking.

How long does payment verification take?

Our automated systems typically verify your payment within 15–30 minutes.

Is there a time limit to complete my payment?

Yes. You have 24 hours from the time you submit your booking to either make a payment or upload proof of your bank transfer. If no payment or proof is received within this window, the booking will be automatically cancelled.

Quick reminders:

• Transfer the exact amount shown on the payment page (including the 3% discount).
• Enter only the 6-character code in the payment description — no other text.
• Upload proof within 24 hours to keep your booking active.
• Need help? Submit a support request.